Privacy Policy

Introduction

pusyy888 ("Company", "Platform", "we", "us", "our") is committed to protecting the privacy and personal data of all individuals who interact with the online gaming platform accessible at pusyy888.cam, including registered players, prospective users, and website visitors.

This Privacy Policy ("Policy") explains what personal data we collect, the purposes for which we use it, the legal bases upon which we rely, how long we retain it, with whom we may share it, and the rights available to you in relation to your personal data. This Policy applies to all users of the Platform and to all personal data processed in connection with your use of pusyy888's services.

This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, both of which govern your use of the Platform and are incorporated herein by reference. By registering an account on pusyy888 or by continuing to use the Platform, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein.

Definitions

In this Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information relating to an identified or identifiable natural person, including name, identification number, contact details, financial information, and behavioural data associated with a specific individual.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, use, disclosure, transfer, erasure, or destruction.
• "Data Subject" means the individual to whom Personal Data relates — in the context of this Policy, primarily you as a registered Player or website visitor.
• "Controller" means the entity that determines the purposes and means of Processing Personal Data — in this case, pusyy888.
• "Processor" means any third party that processes Personal Data on behalf of pusyy888 under a contractual arrangement.
• "Cookies" means small text files placed on your device by the Platform for functional, analytical, or preference-retention purposes.
• "KYC" means Know Your Customer — the identity verification process required for withdrawal eligibility and regulatory compliance.
• "MYR" / "RM" means Malaysian Ringgit, the primary transactional currency of the Platform.

Data We Collect

pusyy888 collects Personal Data across several categories, depending on the nature of your interaction with the Platform. The categories of data we collect are set out below.

We do not knowingly collect sensitive personal data beyond what is strictly necessary for KYC compliance, responsible gambling monitoring, and anti-money laundering obligations. We do not collect racial or ethnic origin data, political opinions, religious beliefs, or health data except where voluntarily disclosed in a responsible gambling self-assessment context.

How We Collect Your Data

pusyy888 collects Personal Data through the following means:

• Direct submission: Data you provide when registering an account, completing KYC verification, submitting a support request, or updating your account profile.
• Automated technical collection: Data collected automatically when you access the Platform, including IP address, device identifiers, session data, and browsing behaviour within the Platform, via server logs and analytics tools.
• Transaction records: Data generated through deposit and withdrawal transactions processed via your chosen payment method (Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, RHB, Hong Leong, BTC, ETH, USDT, and other supported channels).
• Cookies and tracking technologies: Data collected via functional, analytical, and preference cookies placed on your device. See Section 10 for further details.
• Third-party sources: In limited circumstances, we may receive identity or fraud-risk data from third-party KYC verification service providers or fraud prevention databases as part of our compliance processes.

Data Processing

pusyy888 processes your Personal Data for the following specific purposes:

• Account creation and management: To register your account, verify your identity, maintain your account profile, and administer your membership tier within the pusyy888 loyalty program.
• Payment processing: To process your deposits and withdrawals in MYR via supported Malaysian payment channels and to maintain accurate transaction records.
• KYC and compliance: To comply with applicable anti-money laundering (AML), counter-terrorism financing (CTF), and Know Your Customer regulatory obligations, including age verification to enforce the 21+ requirement.
• Service delivery: To provide access to the Platform's games, sports betting markets, live dealer tables, promotions, and all associated services.
• Customer support: To respond to your enquiries, resolve account issues, process complaints, and communicate with you regarding your account.
• Responsible gambling: To monitor gaming behaviour for signs of problem gambling, enforce player-set deposit and loss limits, and apply self-exclusion restrictions where requested.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, unauthorised account access, money laundering, and other prohibited conduct as defined in our Terms & Conditions.
• Platform improvement: To analyse anonymised and aggregated usage data for the purpose of improving Platform functionality, game selection, payment processing performance, and user experience.
• Marketing communications: Where you have provided consent, to send you promotional offers, bonus notifications, and platform updates relevant to your player profile. You may withdraw marketing consent at any time through your account settings or by contacting support.
• Legal obligations: To meet any reporting, record-keeping, or disclosure obligations required by applicable law or regulatory authority.

Legal Basis for Processing

pusyy888 processes your Personal Data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to enter into and perform our contractual obligations to you as a registered player — including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML/CTF obligations, KYC requirements, and age verification mandates.
• Legitimate interests: Processing conducted in pursuit of pusyy888's legitimate business interests — including fraud prevention, Platform security, responsible gambling monitoring, and service improvement — where those interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, and informed consent — principally for marketing communications. Where consent is the legal basis, you retain the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

Data Sharing & Disclosure

pusyy888 does not sell, rent, or trade your Personal Data to third parties for commercial purposes. We may share your Personal Data with third parties only in the following limited and controlled circumstances:

• Payment service providers: Financial institutions and payment processors (including e-wallet operators such as Touch 'n Go, Boost, and GrabPay; local banks including Maybank, CIMB, Public Bank, RHB, and Hong Leong; DuitNow/FPX operators; and cryptocurrency infrastructure providers) to the extent necessary to process your transactions.
• KYC and identity verification providers: Third-party identity verification services engaged to validate government-issued documents submitted as part of the KYC process.
• Game studio technology partners: Licensed international game studios and software providers who supply Games accessible through the Platform may receive anonymised session identifiers necessary for gameplay delivery. These providers are contractually prohibited from using this data for independent marketing or profiling purposes.
• Fraud prevention and AML service providers: Specialised third-party services engaged to assist in detecting and preventing fraudulent activity, money laundering, and other prohibited conduct.
• Customer support technology providers: Third-party platforms used to operate live chat, email support, and ticketing systems through which support agents interact with players.
• Regulatory and law enforcement authorities: Where we are required by law, court order, or regulatory direction to disclose Personal Data to a competent authority. pusyy888 will notify the relevant Data Subject of such disclosure where legally permissible.
• Professional advisers: Legal, accounting, and auditing firms engaged on a need-to-know basis, subject to professional confidentiality obligations.

Data Retention

pusyy888 retains Personal Data for no longer than is necessary for the purposes for which it was collected, subject to any longer retention period required or permitted by applicable law or regulation.

• Active account data: Retained for the duration of the player's registered account, plus a minimum of five (5) years following account closure, to comply with AML record-keeping requirements.
• Transaction records: Financial transaction records are retained for a minimum of seven (7) years to meet statutory financial record-keeping obligations.
• KYC verification documents: Identity documents submitted for KYC are retained for a minimum of five (5) years following the conclusion of the customer relationship.
• Support communications: Live chat transcripts and email correspondence are retained for up to two (2) years following the relevant interaction, or longer where the communication forms part of an ongoing dispute or investigation.
• Marketing consent records: Records of marketing consent and withdrawal are retained for the duration of the player's account plus three (3) years to demonstrate compliance with consent obligations.
• Technical and log data: Server logs and technical session data are retained for up to twelve (12) months for security monitoring and fraud investigation purposes.

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with our data destruction procedures.

Data Security

pusyy888 implements a range of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:

• Encryption in transit: All data transmitted between your device and the Platform is encrypted using industry-standard 256-bit SSL/TLS protocols.
• Encryption at rest: Sensitive Personal Data, including KYC documents and financial records, is encrypted at rest within our data storage infrastructure.
• Access controls: Access to Personal Data is restricted on a strict need-to-know basis. Staff and contractors with data access are subject to confidentiality obligations and role-based access limitations.
• Penetration testing and security audits: The Platform undergoes regular technical security assessments to identify and remediate vulnerabilities.
• Incident response: pusyy888 maintains a documented data breach response procedure. In the event of a confirmed breach affecting your Personal Data, we will notify affected individuals and relevant authorities in accordance with applicable legal requirements.

While we apply robust security measures, no digital transmission or storage system is entirely immune to interception. You are responsible for maintaining the confidentiality of your account login credentials and for ensuring your device is adequately secured.

Cookies & Tracking Technologies

pusyy888 uses cookies and similar tracking technologies to deliver, maintain, and improve the Platform. Cookies are small data files stored on your device when you access the Platform.

We use the following categories of cookies:

• Strictly Necessary Cookies: Required for the Platform to function correctly, including session management, login authentication, and security functions. These cookies cannot be disabled without impairing core Platform functionality.
• Functional Cookies: Used to remember your preferences, such as language settings, display preferences, and account configurations, to provide a more personalised experience.
• Analytical Cookies: Used to collect anonymised data about how Players navigate and interact with the Platform, enabling us to identify performance issues and improve the user experience. Data collected through analytical cookies is aggregated and does not identify individual users.
• Marketing Cookies: Used to deliver relevant promotional content and to track the effectiveness of marketing communications, where you have consented to marketing. You may withdraw marketing consent at any time.

You may manage your cookie preferences through your browser settings. Blocking all cookies may impair certain Platform features, including session persistence and account login functions. pusyy888 does not use cookies to collect Personal Data for sale to third parties.

Your Rights as a Data Subject

As a Data Subject, you have the following rights in relation to your Personal Data held by pusyy888. To exercise any of these rights, please contact us through the channels described in Section 15.

• Right of Access: You have the right to request a copy of the Personal Data we hold about you and to receive information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete Personal Data we hold about you.
• Right to Erasure: In certain circumstances, you have the right to request deletion of your Personal Data. This right is subject to any legal retention obligations that require us to retain data beyond the date of your request.
• Right to Restrict Processing: In certain circumstances, you have the right to request that we restrict the processing of your Personal Data — for example, while the accuracy of the data is being contested.
• Right to Data Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your Personal Data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing of your Personal Data where that processing is based on legitimate interests, including profiling for marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

pusyy888 will respond to valid data subject requests within 30 calendar days of receipt. Where a request is complex or numerous, we may extend this period by a further 30 days with appropriate notice to you.

Minors & Age Policy

pusyy888 is strictly prohibited from processing the Personal Data of individuals under the age of 21 in connection with any gambling-related service. The Platform is intended solely for adults aged 21 years and above.

We enforce the 21+ age requirement through our KYC verification process, which requires submission of a government-issued identity document confirming the player's date of birth. Any account found to have been registered by an individual under the age of 21 will be immediately suspended, all wagers voided, and deposited funds returned through the original payment method.

If you are a parent or guardian and believe that a minor has accessed or registered on the Platform, please contact our support team immediately via live chat or email at [email protected]. We will investigate and take appropriate action without delay.

International Data Transfers

pusyy888 may transfer your Personal Data to third-party service providers or infrastructure systems located outside of Malaysia, including payment processing partners, KYC verification services, and data hosting providers. Where such transfers occur, pusyy888 ensures that appropriate safeguards are in place to protect your Personal Data to a standard consistent with the protections afforded under applicable Malaysian data protection principles.

Safeguards for international transfers may include contractual data processing agreements that impose obligations on the recipient consistent with applicable data protection standards, or transfers to jurisdictions that provide adequate levels of data protection by virtue of their applicable laws.

Policy Amendments

pusyy888 reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The effective date of the most current version is displayed at the top of this page.

Where amendments are material — affecting your rights, the categories of data collected, or the purposes for which data is processed — pusyy888 will provide advance notice to registered players via a Platform notification or email communication prior to the amendments taking effect.

Your continued use of the Platform following the effective date of any amended Privacy Policy constitutes your acknowledgment of the updated terms. If you do not agree to the amended Policy, you must cease using the Platform and request account closure.

Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by pusyy888, please contact us through the following channels:

• Live Chat: Available 24/7 on every page of the Platform. For privacy-related enquiries, please state "Data Privacy Enquiry" at the start of your message so the request can be routed appropriately.
• Email: [email protected] — please include "Privacy Request" in the subject line. We aim to respond to all substantive privacy enquiries within 5 business days, and to formal data subject access requests within 30 calendar days.

For matters relating to responsible gambling, self-exclusion, or deposit limit tools, please refer to our Responsible Gambling page. For matters relating to account terms and conditions, please refer to our Terms & Conditions.